(2) Remove the site's cookies (save any pending work first). If you have a large hard drive, this might take a few minutes. There may or may not be a number on the icon indicating the number of blocked items you may need to click the button to see what's going on and test whether you need to make an exception for this site.Ĭache and Cookies: When you have a problem with one particular site, a good 'first thing to try' is clearing your Firefox cache and deleting your saved cookies for the site.
(B) Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. (A) Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: What happened to Tracking Protection?. If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:ĭouble-check content blockers: Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server). Hi marilynmcvoy, did this work normally before, it suddenly stopped working recently?